How to Report a Bug in wikiHow

If you find something in wikiHow which appears to be malfunctioning, you can take several approaches. You can take some steps yourself and you can ask for help, and then, if this does not help you to clear up your problem, you can post to the tech forums.


  1. Image titled Report a Bug in wikiHow Step 1
    Refresh your page. If the problem still occurs, then search for other options.
  2. Image titled Report a Bug in wikiHow Step 2
    Ask a more experienced user for help. Reach out to an admin, booster, or the Help Team. Perhaps there is something you are missing. If the information you find this way confirms to you that the bug exists within the wikiHow framework rather than within your understanding, then those who are in the 'background' need to know about it.
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    Post your bug on the Bug Reports forum:
    • Always provide as much relevant detail as possible.
    • Provide details of the problem assisted by URL or example. When posting a problem, please post a URL to the problem you are referring to, or provide an example of article that has the problem. Otherwise, it's hard to diagnose something without seeing an example and time-consuming for the person responding to find that example.
    • Always post which browser and Operating System you are using. (e.g. Windows XP and Firefox).
    • Provide details. Detail is really helpful in assisting in narrowing down your problem. If you set out the exact steps that you took to produce a problem, and any other relevant details (whether you were logged in, etc), that would be great. Since the code base is complex, sometimes problems can only be reproduced when re-enacting a very particular sequence of steps. For example, you might have a problem with diffs not working, and if Travis checks out recent changes and finds they appear to work fine, but you had the problem when clicking on a diff from the page history. Add these details in - they will definitely help to have the problem fixed more quickly.
    • Please do not just say "I'm having a problem doing such and such" and provide no details about how to reproduce your problem. This wastes a lot of time because questions seeking clarification have to be asked about what you were doing to encounter the problem and you will have to respond a second time. Set it out clearly the first time.


  • Do not expect a personal response. Check back to forums later and you may see a response in the thread you started, or the problem may just get fixed.
  • Screenshots are always appreciated. You can can upload your screenshot just as you would upload a regular image to wikiHow and then either just post a link to the image, or include the image directly in the forum posting. For more info, see:

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Categories: Help | Using the Forums