How to React to a Violent User on wikiHow

wikiHow is a place where users collaborate and work together. However, sometimes users can get angry and violent; swearing and giving out warnings unnecessarily. In these cases, it is important to react appropriately and take proper action.

Steps

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    Maintain your cool. Be very polite and don't yell, be rude or use bad words. Ask the user what is wrong and tell him/her that you are not trying to get them into trouble.
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    It might help to not reply to the user until time has passed and the user has calmed down. Tell the user this, if it might do any good.
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    Give the user a warning, but first tell them that they will get warned. Also warn them of other consequences like being blocked.
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    Tell a trusted Admin or any experienced wikihow user what the problem is. Most likely, they can help.
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    As a last resort, avoid the user and don't respond to messages that they have written violently.
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    Suggest tips to the user to cool down. If they are vandalizing recklessly, they may not have noticed the harm in doing it. Explain nicely to them.

Tips

  • Always appear calm.
  • Don't indulge in bad activities, that can result in you getting punished too.

Warnings

  • If the user is threatening you, contact an admin or any other experienced wikiHow user that will give the user a warning right away by replying to any messages on your talk page they've sent you if needed.
  • Never be this person. If you are the cyber bully, say you're sorry and accept any warnings/blocks.

Article Info

Categories: Patrolling