How to Get a Street Light Fixed in the Carolinas

You are out walking the doggy one night and have a little more trouble than usual seeing where you are going. Could it be that a street light has burned out? You can use the internet to get your problem solved, particularly if you live in the Carolinas. This page will apply to residents of several states. Others will need to know which power company services the area they live in, and contact that company directly.

Steps

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    Note whether the malfunctioning light is at your home, along a street, or at a business.
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    Note the nearest physical street address of the light or lights.
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    Note whether the light is never on, cycles on and off, or is damaged in some way.
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    Temporarily identify the pole with tape or ribbon.
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    Be ready to provide specific directions from main road or intersection to the light pole in question.
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    Go to the website for Duke Energy, as seen in external links.
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    Look for the Residential Customers section at upper left. Choose your state and click GO.
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    Look for Request Service and click on Report an Outage
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    Scroll down and click on Request Lighting Repair
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    Fill in the form with the information you have gathered above as well as your name and address and other vitals.
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    Click send.

Tips

  • Under normal circumstances, you can expect the light to be repaired fairly quickly once you report it.
  • If you live in a different area of the country or world, check the website of your power company. The procedure may be quite similar to that listed here.
  • A quick link is provided below which will take you directly to the correct page for the reporting of street light outages.

Warnings

  • Leaving street light outages unreported can lead to security problems in the surrounding area.
  • If there is a dangerous situation involving a low hanging wire or one lying on the ground, call the company immediately at 1-800-POWERON (1-800-769-3766).

Article Info

Categories: Disaster Preparedness