How to Fix Flash Plug in Crashes

Seven Methods:Disable External Flash VersionRepair Streaming Video IssueReregister Software ComponentsEnable the Software Rendering FeatureModify Flash Configuration FileTurn Off Hardware AccelerationIdentify Conflicting Modules

This article deals with Adobe Flash plug-in crashes in Google Chrome. Inordinate number of Flash crashes make online multimedia content almost inaccessible. We'll provide an insight into this problem.

Method 1
Disable External Flash Version

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    Open Google Chrome.
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    Type "chrome://plugins/" in the Address Bar.
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    Expand the "Adobe Flash Player" entry. You may find two different versions, viz. internal and external.
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    Disable the external version. Keep only in-built version enabled.
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    Exit and re-open the browser.

Method 2
Repair Streaming Video Issue

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    Open Command Prompt as administrator.
    • If you're using Windows 8.1/ 8, press Windows Key + X and select "Command Prompt (Admin)".
    • If you're using Windows 7/ Vista, click Start button. Type "CMD" in the Search Box. Right click that in to the Search Results and select "Run as administrator".
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    Execute the following commands:
    • CD C:\Windows\System32\
    • Del C:\Windows\System32\BtwVdpCapFilter.dll
    • EXIT
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    Reboot your PC for the changes to take effects.

Method 3
Reregister Software Components

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    Refer Step # 1 under "Repair Streaming Video Issue" section.
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    Execute the following command. Replace VERSION with the appropriate browser version. For example: 39.0.2171.71
    • Regsvr32 -u C:\Program Files (x86)\Google\Chrome\Application\VERSION\chrome.dll
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    Exit Command Prompt.
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    Use the ZombieSoftFix tool to successfully re-register the Flash Player components.
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    Restart the computer to successfully perform the operation.
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    Open Command Prompt as administrator again.
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    Execute the following command. Replace VERSION with appropriate value.
    • Regsvr32 C:\Program Files (x86)\Google\Chrome\Application\VERSION\chrome.dll
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    Exit Command Prompt.

Method 4
Enable the Software Rendering Feature

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    Press Windows Key + R keys simultaneously.
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    Type "inetcpl.cpl" in the textbox.
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    Click OK button.
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    Internet Options dialog will open. Click the Advanced tab.
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    Check-up the box labelled "Use software rendering instead of GPU rendering".
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    Click Apply and then OK.

Method 5
Modify Flash Configuration File

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    Double click the Computer icon on your Desktop.
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    Open the following folder:
    • C:\Windows\System32\Shockwave\Flash
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    Right click the file named MMS.CFG and select Open with | Notepad.
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    Click the Edit menu, select Find.
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    Search for the keyword "ProtectedMode". Type that in to the Find What textbox and click Find Next button.
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    If the search query is highlighted, replace the old value with the new value:
    • Old Value: ProtectedMode=1
    • New Value: ProtectedMode=0
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    If the search fails to find the keyword, add the following line at the end of the existing document:
    • ProtectedMode=0
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    Click File, select Save. Exit the Notepad.

Method 6
Turn Off Hardware Acceleration

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    Right click any Flash video playback on the Internet.
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    Select Settings.
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    Click the Display tab.
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    Uncheck the checkbox labelled "Enable hardware acceleration".
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    Click the OK button to save the changes and exit.
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    Close and re-load your browser.

Method 7
Identify Conflicting Modules

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    Open Google Chrome. Type "chrome://conflicts" in the Address Bar.
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    Conflicting modules will be displayed. Remove the conflicting modules and then re-open your browser.

Warnings

  • Backup your documents and files before making changes to your computer settings.

Article Info

Categories: Adobe Flash | Hardware Maintenance and Repair