How to Fix a Webcam That Is Displaying a Black Screen on Windows

Various users have problem with their webcams. This wikiHow will deal with a webcam that is giving a blank screen when you try to open it from "My Computer".

Steps

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    Unplug all of your USB devices.
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    Go to the Start Menu and click Run.
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    In the textbox next to "Open:" type msconfig
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    Click the BOOT.INI tab.
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    Under Boot Options, check the /SAFEBOOT box.
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    Click OK, and click the restart button.
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    Once the computer reboots, click to keep on working in safe mode.
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    Go to the Start Menu and click Control Panel.
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    Double click System.
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    Click the Hardware tab.
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    Click the Device Manager Button.
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    Scroll down in the list and expand "Universal Serial Bus Controllers".
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    Right click each USB Root Hub and select Uninstall.
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    Go to the Start Menu and click Run.
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    Enter msconfig and press enter.
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    Go to the BOOT.INI tab and uncheck /SAFEBOOT.
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    Click OK, and restart the computer.
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    When your computer is booted up and back to normal, plug in each USB device that was removed one by one, waiting for the system to say "Your new hardware has been installed and is ready to use."

Tips

  • Understand that the solution does not apply only to webcams. Your USB headphones could not work properly, and this tutorial will still fix it. There is an error with the USB ports and how they deliver data. You must reset the USB Root Hub(s) of your computer. Basically if you are having failures with many USB devices, just follow this

Warnings

  • Do this at your own risk.
  • You must have administrative privileges on your computer.
  • This tutorial is written for Windows XP.

Article Info

Categories: Hardware Maintenance and Repair | Webcams