How to Find Out Who Your Advisor Is at Jefferson Community College (SUNY Jefferson)

During the process of becoming a student at JCC, or continuing your education, knowing who your advisor is and meeting with them to address important issues is essential to being successful in completing your education and earning your degree.


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    Go to, or click on the "MYJCC" icon near the top of the SUNY Jefferson homepage. This will open a new tab in your internet browser titled "myCampus Secure Login".
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    Type in your MYJCC login and password. Click the blue "LOGIN" button. This will open a new tab titled "Student Home Page - MyCampus"
    • If this is your first time logging in through MYJCC, your login name will be your first initial, your last name, and your month and day, and your password will be your birthday. For example. If John Doe is born February 17th, 1990, his login name would be "jdoe0217" and his password will be "02171990"
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    Under the "LaunchPad" on the left, Click on the button underneath that says "SOAR". This will open a new tab titled "Main Menu"
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    In the new tab, there are three separate tabs. Click on the middle tab that says "Student"
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    This page is titled "Student and Financial Aid". Click on the third option, "Student Records"
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    In the new page, click on the seventh option down, "View Student Information/Academic Advisor"
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    In the next page, "Registration Term", there will be a drop down menu. From the menu, highlight and click on the current/most recent term, or the term you will be attending when you begin classes, and click "Select".
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    In the following page, look for "Primary Advisor". This will list not only who your advisor is, but also their office location on campus, office number, and an icon that will link to their email address. Either way is viable to contact them.
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      If the email icon doesn't work, your advisor's email will be their first initial and their last name, followed by "" (Advisor Jane Doe's email would be
    • If you are unable to email them, call their office number, and if they do not answer, leave them a message with your name and phone number, and reason for calling, and they will get back to your as soon as possible.
    • If you prefer to try to meet with them, or are unable to get a hold of them through email or their office phone, stop by their office. If they are not in or busy, you can leave a message with the department secretary or in their mailbox. Generally, your advisor will have a mailbox somewhere near the department entrance.


  • The average student-to-advisor ratio is 35:1, but your advisor will also be teaching classes on campus. If they do not get a hold of you right away, feel free to stop by their office and try to catch them in between classes, or setup an appointment with them through the department secretary.

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Categories: Education and Communications