How to Find a Reputable Fencing Contractor

Homeowners and property managers are always faced with the same dilemma when searching for a fencing/railing contractor. Questions of concern are; Are they licensed and insured, do they have a successful track record, do they provide high quality work with the best materials, will they stand behind their work, how long has this company been in business, are there any complaints filed against them with the BBB.

These are all valid and important questions, especially when you are about to hire a company to install railing in an apartment complex or a swimming pool fence that has to meet strict health and safety codes as well as building codes. When you are in the market for an experienced and reputable fencing contractor you should start your search with these questions in mind. When someone's life may depend on a correctly installed quality hand or stair rail system or fence you have to ensure that you are hiring the right person for the job. Any failure can result in a lawsuit which could produce catastrophic losses to any company or individual.


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    Do not always rely on the Yellow Pages... You have to ask around the community firstly because these are people with first hand experience. A fencing contractor that has a lot of word-of-mouth advertising is 110% better than one with a $1200 ad in the Yellow Pages. You have no way of knowing if he paid for that ad by ripping someone off or if he produces a quantity of cookie cutter jobs without customer input and customization.
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    Call your local Chamber and Better Business Bureaus. You want to find out how long this company or contractor has been around, what's his history of complaints (if any), if they are active in the community... etc.. This can help you form a more accurate picture of the contractor's business dealings and how the company has handled complaint resolution.
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    When you find a contractor that you are comfortable with, ask to see their portfolio. Portfolios are a source of pride to reputable businesses, the contractor should be more than willing to show you his portfolio along with give you the addresses of a few places with jobs similar to yours'. If the contractor is not forthcoming with the requested information, look harder.
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    Almost all reputable businesses have a web presence now. Get the contractor web address (if he has one) so you can review his site. Often times, they have placed additional tools on the site along with their portfolios and references. A little tool I use to check a website for original images in their portfolio is that I right on the background of the page, a drop down menu appears and towards the bottom you will see "View Page Source" or "Get Source Code" If you select view page source it will show you the originating website for any images that may have been copied. Site builder borrow images all the time; nothing really wrong with it if you advise the person you are borrowing from. That changes when you are a contractor trying to pass borrowed images off as your very own work.


  • Evaluate the contractor's site and portfolio.
  • Remember to call the BBB and Chamber of Commerce.
  • Investigate the ones you are interested in.
  • Hunt for the right contractor. Nothing worthwhile is ever easy.
  • The HIRE acronym above is a good guide for anyone who is looking to employ a contractor or anyone else for that matter. It would serve you well to remember it and have in your arsenal when interviewing prospective contractors.


  • There are a lot of fly-by-night people in the trade industries. A storm hits one day and the next, you have roofing contractors from all over the state as well as other states wanting to give you cheap bids. In many cases, these "contractors" are nothing more than scam artists who can make a job "look" right but will prove to be not done right the first time someone leans on a rail, or another rainstorm hits. That is when most people realize that the person who performed the work did not do it right, live out of state, used a temporary, pay as you go phone number and you have no legal recourse to have the job done right or to get your money back.
  • The bitterness of poor quality long remains after the sweetness of low price is forgotten.

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Categories: Walls Fences and Decks