How to File a Complaint Against a Realtor in Georgia

If you reside in the state of Georgia and want to file a complaint against a licensed real estate salesperson with whom you worked, you must request that the incident be investigated by the Georgia Real Estate Commission (GREC). Depending on the nature of your incident, you may want to address the complaint with the salesperson's broker or settle the incident through a small claims court in your county; since filing an official complaint or investigation with the GREC may take several months or years before the investigation is complete. To open an investigation, you must first gather all the relevant documentation that supports your claim and complete an investigation form. The GREC will then investigate your complaint and hold the salesperson accountable for their actions if any violated Georgia real estate licensing laws were violated.


  1. Image titled File a Complaint Against a Realtor in Georgia Step 1
    Collect the information you need to request the investigation.
    • Gather your real estate salesperson's contact information; such as their company name, company address, and company phone number.
    • Obtain copies of real estate documents related to your complaint. The GREC will need to see paperwork related specifically to the incident; such as copies of correspondence between you and the real estate salesperson, copies of contracts, copies of housing photographs, and more.
  2. Image titled File a Complaint Against a Realtor in Georgia Step 2
    Obtain a copy of the "Request for Investigation" form. You can print a copy of the form from the GREC website, call the GREC to request that a form be sent to you, or visit the GREC office in person.
    • Visit the GREC website provided in the Sources section of this article.
    • Scroll down to the bottom of the website and click on the link for "Request for Investigation form."
    • Click on the first link for "Request an Investigation - Real Estate Commission," then scroll all the way to the bottom of the document to access the form.
    • If you do not want to use the Internet, obtain a form by calling the GREC office at 404-656-3916 or visit the GREC office between the hours of 8 a.m. and 4:30 p.m. Monday through Friday. The address of the GREC office is: 229 Peachtree Street, Northeast, International Tower, Suite 1000, Atlanta, Georgia 30303-1605.
  3. Image titled File a Complaint Against a Realtor in Georgia Step 3
    Complete the "Request for Investigation" form.
    • Enter the current date at the top of the form and your personal information in the fields provided on the left; including your name, address, telephone number, and email address.
    • Place a check mark in the box next to "Real Estate Agent or Firm" to indicate that your complaint is against a real estate salesperson, then provide the salesperson's contact information that you gathered earlier prior to obtaining this form.
    • Write a brief, factual description of your complaint against the real estate salesperson in the blank space provided. If you run out of space on the investigation form, you can finish your description on a separate sheet of blank paper and attach it to the form when you are finished.
  4. Image titled File a Complaint Against a Realtor in Georgia Step 4
    Sign the investigation form in front of a Notary Public. A Notary Public witness can usually be found at your local bank or credit union, a law office, or government office.
  5. Image titled File a Complaint Against a Realtor in Georgia Step 5
    Send the investigation form to the GREC. The address is: INVESTIGATIONS, Georgia Real Estate Commission, Georgia Appraisers Board, Suite 1000 � International Tower, 229 Peachtree Street, Northeast, Atlanta, Georgia, 30303-1605.
    • Include the copies of your real estate documents in the envelope with your investigation form.
    • After the GREC receives your investigation request, it will handle the request on a first-come, first-served basis, which, in most cases, will take between 3 months and 1 year. You will then be notified of the outcome once the process is complete.


  • If your concerns about your real estate salesperson include any financial losses on your behalf, you may want to hire an attorney to assist; as the GREC will not settle financial losses or disputes.

Article Info

Categories: Real Estate