How to Deliver a Domino's Pizza

Five Parts:Before DeliveryDeliveryGet the Pizza There SafelyDeliver the PizzaWhen back at the Domino's store:

Pizza night is always an important night for most American families. They count on the pizza delivery driver to be timely and bring the correct meal for the family. Delivering a pizza is not as simple as you might think. To be a Domino's delivery expert you need to be careful and follow these directions.

Part 1
Before Delivery

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    Ensure that your delivery vehicle is functional and has at least a 3/4 tank of gas.
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    Make sure that you are wearing the proper, clean Domino's uniform.
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    Have no more than $20 on you, in small bills so you can give out change.
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    Have a pen on you for the customer to sign their credit card receipt.
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    It is helpful to have a GPS system in your car.

Part 2
Delivery

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    Check that the food you are in charge of delivering has been prepared properly.
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    Grab the delivery slip label off of the pizza box and stick onto your shirt.
    • The delivery slip label is located on one of the boxes of food you will be delivering.
    • The delivery slip label contains the information on the food and drinks you are delivering to the customer, the customer’s phone number, the customer’s address, and the customer’s name.
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    Check the delivery slip label to see if the customer ordered any drinks. If they have take them out for the refrigerator and place them into a plastic Domino's bag.
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    Place all of the food in a Domino's Heat Wave Bag.
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    At the delivery dispatch station click your name on the right hand side of the screen and then click the address you are delivering to, located on the left hand side of the screen.
    • The dispatch station is a computer which keeps track of all of Domino’s delivery experts and the addresses being delivered to.
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    Click MAP at the top of the screen, type in the address. The dispatch computer will show you on a map where the customer’s house is located.
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    Ensure that you know how to get to the customer’s house.
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    Click OUT located at the top of the screen.
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    Type in your user ID number and press enter.
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    Take the Domino's Heat Wave bag and plastic Dominoes bag with any drinks for the customer to your car.
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    Once in your car, enter in the customer’s address in your GPS system if you have one.

Part 3
Get the Pizza There Safely

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    Drive carefully and obey all traffic laws.
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    Watch for pedestrians at all times.
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    Stay 3 mph (4.8 km/h) under the speed limit.
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    If you get lost pull over to a safe spot and call the customer for some assistance. The customer’s phone number will be on your delivery slip label.

Part 4
Deliver the Pizza

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    Knock on the front door.
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    When the customer opens the door, smile and politely greet the customer.
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    Hand the customer his/her food.
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    If the customer paid by credit card hand him/her their receipt, and a pen to sign it.
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    If the customer paid by cash, tell them the price and politely take their money.
    • Be ready to give back any change as necessary.
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    Thank the customer for choosing Domino's and return to the store.

Part 5
When back at the Domino's store:

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    Return the Domino's Heat Wave Bag to where it is normally kept.
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    At the delivery dispatch station click IN located at the top middle of the screen.
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    Type in your user ID number and press enter.

Tips

  • Hustling from your store to your car, your car to the customer's door, the customer's door to your car, and from your car back into the store ensures that you complete your delivery as efficiently as possible. Using the smart hustle technique allows you to spend less time out of your car meaning that you can get back to the store faster to take more deliveries and us make more money. Just remember to obey all traffic laws and drive safely.
  • The more polite you are when dealing with the customer the more likely they are to tip you well.
  • It is important to be efficient during this whole process, but not at the expense of safety or forgetting any of the customer’s food.


Article Info

Categories: Hospitality