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How to Clean the Water Pump for Your Cat/Dog's Petmate Drinking Fountain

Community Q&A

If you live with a cat or a dog, you might own a PetMate Drinking Fountain. If you notice the water isn't cascading down the front like it's supposed to, try cleaning the water pump before spending the US$20 for a replacement pump.


  1. 1
    Disconnect the unit, open the drinking fountain, and remove the water pump.
  2. 2
    Rinse off the water pump and use the plastic toothpick (or similar object) to clean the grooves on the water pump. Wipe the gunk that comes out on a moist paper towel.
  3. 3
    Remove the white L shaped cap on the front of the pump by gently rotating and pulling until it comes loose.
  4. 4
    Use the plastic toothpick to scrape out any debris in the cap's hole.
  5. 5
    Place the L shaped cap back on the pump and place the pump in a small bowl of water.(You can add a teaspoon of hydrogen peroxide to the water to disinfect the pump if you want)
  6. 6
    Gently shake the pump back and forth in the water for a few seconds and remove it from the water.
  7. 7
    Remove the L shaped cap and pull out any debris with the plastic toothpick.
  8. 8
    Replace the water in the bowl and repeat steps 5-7 until there isn't much debris left in the water after shaking the pump.
  9. 9
    Once there is no visible debris in the grooves of the pump or inside the pump, place the pump in a clean bowl of water and plug the pump in. The pump should be drawing water upwards.
  10. 10
    Clean out the drinking fountain and place the pump in its position. Happily watch your pet drink the delicious cascading water.

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  • After cleaning, test the pump before placing it in the drinking fountain. Simply place it in a bowl of water and turn it on; this confirms that you haven't shorted it out or damaged it in any way.
  • This process is gross because the hair/debris that's clumped inside has probably been there for years!
  • Expect this process to take about 20 minutes.


  • Be careful not to drop the pump.
  • Have dry hands when you connect the pump, to avoid electric shock.
  • Although small amounts of hydrogen peroxide in the water won't harm your pet, make sure you rinse the water pump if you add hydrogen peroxide during cleaning.

Things You'll Need

  • Plastic toothpick or similar small, flat object
  • Small bowl
  • Water
  • Paper towels
  • Hydrogen peroxide (optional)

Article Info

Categories: Feeding Cats | Feeding Dogs

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