How to Choose a HVAC Contractor

When you need your heating, ventilation, or air conditioning (also known as HVAC) system replaced or repaired, in most cases you will need to hire an HVAC contractor who is specialized and licensed to work on the equipment in your home. An HVAC contractor should be properly trained, insured, and have certifications that comply with professional HVAC procedures in addition to other qualifications. Continue reading to learn how you can choose an HVAC contractor to work on the HVAC system in your home or office.


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    Ask your friends, family, or neighbors for HVAC contractor referrals.
    • When you speak to others for referrals, ask about the situation that required them to seek an HVAC contractor in the first place. This will give you a better idea regarding whether that specific contractor will best suit your needs.
    • If you can't get direct referrals, search local business directories with customer reviews. Don't base your choice on a nice contractor website only.
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    Determine if your HVAC contractor candidate has the licenses and certifications required by the local area or state in which you reside.
    • If you are unsure which licenses and certifications HVAC contractors are required to have, you may want to find out by contacting a government official or representative from your local area or state.
    • You may also visit the Contractor's License website found in the Sources section of this article to determine the licenses needed in each state and also to verify the license validity of a specific contractor.
    • Ask the HVAC contractor to show you copies of their current licenses or certifications.
    • You may also want to find out if the contractor has worker's compensation insurance in the event they are injured on your property.
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    Choose HVAC contractors that are insured so you can financially protect your home from damages.
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    Verify whether the HVAC contractor has a decent rating and low volume of customer complaints with a consumer affairs organization in your local area.
    • Visit the Better Business Bureau (BBB) website listed in the Sources section of this article to research an HVAC contractor and their business or contact the Council of BBB for feedback. Call 703-276-0100 for inquiries if you reside in the United States or 514-905-3893 if you reside in Canada.
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    Ask your HVAC contractor candidate for references of past clients they have performed work for to gain feedback on their work performance.
    • If you have Internet access, you may want to research your HVAC contractor or their business to seek customer testimonials and other types of feedback.
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    Choose HVAC contractors who are willing to inspect the system in your home before providing estimates or making an appointment for repair.
    • HVAC contractors should look for air leaks, measure air flow, and inspect your insulation to make sure all components meet HVAC guidelines and the manufacturer's specifications.
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    Obtain bids from at least 3 different HVAC contractors to measure the value of their work and to gain pricing before making your decision to hire a contractor.
    • Some factors to take into consideration when obtaining bids in addition to overall cost are energy efficiency of the repair work or installation to be done, and the length of any warranties offered.
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    Verify that the HVAC contractor will provide you with details of the service in writing or in the form of a contract.
    • Important details to ask for in writing are the dates on which the work will be performed, the cost of all fees, labor, and equipment, potential future fees such as upgrades, and payment due dates.


  • If you have property or live in a home that you plan to own for years , you may want to seek an HVAC contractor you feel comfortable with having in your home for future projects.


  • Some states or areas do not require HVAC contractors to carry worker's compensation when they service your property. If this is the case, you can contact the insurance company for your home or property to discuss alternative insurance options.

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Categories: Home Improvements and Repairs