How to Be a Good Moderator for an Online Learning Community

Two Parts:Becoming a ModeratorBeing a Good Moderator

In online communities, moderators are typically users who have shown exceptional ability to do things that positively affect the online learning environment. They are chosen because they can easily differentiate between accurate and helpful and unhelpful content, can make decisions regarding immature content, and can help users to be a helpful part of the online environment. Moderators also help to organize and keep their online community safe.

Part 1
Becoming a Moderator

  1. Image titled Achieve Higher Levels in Your Year 6 SATs Step 5
    Know the community's moderator requirements. The specifics will vary from community to community and platform to platform. Make sure you read the guidelines closely and ask questions of existing moderators if you have them.
  2. Image titled Cure a Computer Hangover Step 7
    Be active. Turn yourself into a vital and helpful part of the community. Make a positive impact. Also, meet the minimum amount of time required to be on the website. In many communities, minimum ranks/points must be met.
  3. Image titled Achieve Higher Levels in Your Year 6 SATs Step 7
    Follow the rules. You need to show your maturity. Make sure you have no recent warnings or bans.
  4. Image titled Order a Magazine Step 7
    Demonstrate good communication skills. All answers/thoughts should be appropriate and have all work shown.

Part 2
Being a Good Moderator

  1. Image titled Find Ideas for a Fantasy Novel Step 6
    Create a respectful and collaborative environment. Do not humiliate or embarrass users. Treat others the way that you would like to be treated. All users deserve respect. Even when you have to block, ban, or delete, judge the actions, not the users.
  2. Image titled Get a Good Grade on an Assignment Step 7
    Try to support everyone's point of view and create a non-judgmental environment.
  3. Image titled Learn Thai Language Step 3
    Be clear and let users know what is going to happen and why you are there. Don't create uncertainty and keep it simple.
  4. Image titled Avoid Getting in Trouble for Not Doing Your Homework Step 6
    Do not show off or be egoistic. Do not act as if you are better than everyone else. Everyone plays a great part of the learning environment.
  5. Image titled Avoid Getting in Trouble for Not Doing Your Homework Step 3
    Think before you take action. Take your time and try to understand the situation as best you can. Always do an action based on evidence, not opinions.
  6. Image titled Learn Botswana's Official Language Step 1
    Admit your mistakes. Everyone makes mistakes and it's better to admit it.
  7. Image titled Get an A Without Reading the Book Step 2
    Moderate content of your friends or relatives as you would do with anyone else. Do not give your friends/relatives extra credit.
  8. Image titled Get a Teacher to Notice You Step 6
    Do not talk to users about their mistake within the public sphere. Use private messaging when possible and appropriate. Talking to users within the public arena can make them feel embarrassed or humiliated.
  9. Image titled Get Short Stories Published Step 7
    Keep following all the guidelines. Being a moderator is a privilege, not a right. Your status can be removed any time. Make sure you maintain high standards for your work, both in moderation and in regular use of the platform.


  • If you are unsure of something, it is better to leave it and let another moderator know so he/she can deal with the situation.

Article Info

Categories: Work World